Birrion.io is committed to protecting the privacy of its visitors and users. When you use and/or register for our service, we collect, use, share and store information on or related to you (“your information”) in the manner described in this Privacy Policy. Below, we wish to inform you on how your information, and in particular any personally identifiable information we may hold about you, is collected, used, stored, disclosed and removed (each and all referred to as “processing”).

Please note that this Privacy Policy may be revised and reissued without notice at any time. You should visit this page regularly to review the current version. However, we will strive to inform our users of any major changes to this Privacy Policy by communications posted on our website at LocalBitcoins.com.


The type of personal information we collect

In order to enable us to deal with your inquiries, open and operate an account or to generally provide you with our products and services and comply with laws and regulations, we may need to and/or may be required to collect, record, hold, use, disclose and store (i.e. “process”) personal information and financial information about you, including but not limited to:

personal information to establish your identity and background; personal information that you provide when you apply for any of our products and services.


How we collect personal information

We obtain personal information in various ways, including but not limited to:

when you register an account with Birrion through our app and website; through your relationship with us, for example information provided by you when using our products or services, when taking part in customer surveys, competitions and promotions;

from an analysis of the way you use and manage your account with us, from the transactions you make and from the payments which are made to/from your account;

when you contact Birrion through various methods such as application forms, email, letters and telephone calls. If you contact us or we contact you using telephone, we may monitor or record the phone call for quality assurance, training and security purposes;

when we obtain any data and information from third parties (e.g. credit reference agencies, regulatory and enforcement agencies, identity verification services) and/or from such other sources in respect of which you have given your consent to disclose information relating to you and/or where not otherwise restricted.


How we use cookies

Cookies help us give you the best experience of using our site. In this policy we use the term "cookies" to refer to cookies and other similar technologies.

Cookies are small data files that we or companies we work with may place on your computer or other device when you visit our website. They allow us to remember your actions or preferences over time.

We use cookies to collect data that helps us to:

Track site usage and browsing behaviour;

Allow you to log-in to your account and navigate through the website; monitor the effectiveness of our promotions and advertising; and mitigate risk, enhance security and help prevent fraud.

We use both session and persistent cookies. Session cookies are deleted when you close down your browser, while persistent cookies remain on your device until they expire or you delete them. Persistent cookies allow us to remember things about you when you visit our website again.

To help us monitor the effectiveness of our promotions and advertising, we may provide site usage data obtained through the use of cookies to select third-party service providers. Any data provided by us to these third parties will be non-personally identifiable.

By signing-up for an account with Birrion, or continuing to use our website, you agree to our use of cookies as set out in this policy. You may decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of Birrion's services. For information on how to delete or reject cookies, you can consult the "help" function within your browser, or visit www.allaboutcookies.org, where you will also find more information about cookies generally.


How we use your personal information

Other than as stated above, we may use your personal information for one or more of the following purposes:

To verify your account in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations;

To assess your application for our products and services;

To manage and maintain your account with us;

To better manage our business and your relationship with us;

To improve our products and services and to develop new products and services;

To notify you about benefits and changes to the features of products and services;

To administer offers, competitions and promotions;

To respond to your enquiries and complaints and to generally resolve disputes;

To update, consolidate and improve the accuracy of our records;

To produce data, reports and statistics which have been anonymised or aggregated in a manner that does not identify you as an individual;

To conduct research for analytical purposes including but not limited to data mining and analysis of your transactions with us;

To meet the disclosure requirements of any law binding on Birrion;

For audit, compliance and risk management purposes;

To assess financial and insurance risks;

To conduct anti-money laundering checks; for crime detection, prevention and prosecution; to comply with any sanction requirements;

For any other purpose that is required or permitted by any law, regulations, guidelines or relevant regulatory authorities.

Please be assured that we will ask for your consent before using your personal information for a purpose other than those set out in this Privacy Policy and in the terms in your agreements with Birrion.


Disclosure of personal information

As a part of providing you with our products and services, and for the management and operations of these products and services, and to comply with legal and regulatory requirements, we may be required or need to disclose information about you and your account with us to the following third parties:

Companies and organisations that act as our agents, affiliates and/or professional advisers;

Companies and organisations that assist us in processing or otherwise fulfilling transactions that you have requested;

Law enforcement, regulatory and governmental agencies;

Your advisers (including but not limited to accountants, auditors, lawyers, financial advisers or other professional advisers) where authorised by you; any other person notified by you as authorised to give instructions or to use the accounts, facilities, products or services on your behalf.

The aforementioned third parties may in some instances be located outside of your country.

We will otherwise treat your personal information as private and confidential and will not disclose your information to anyone outside Birrion except:

Where you have given permission;

Where we are required or permitted to do so by law;

Where required or authorised by any order of court, tribunal or authority, whether governmental or quasi-governmental with jurisdiction over Birrion ;

Where we may transfer rights and obligations pursuant to our agreement with you;

Where we are required to meet our obligations to any relevant regulatory authority (whether in or outside your country).


Security of your personal information

Birrion places great importance on ensuring the security of your personal information. We regularly review and implement up-to-date technical and organisational security measures when processing your personal information. Employees of Birrion are trained to handle the personal information securely and with utmost respect, failing which they may be subject to disciplinary action.


Global company

The personal information we collect from you may be transferred to, stored and processed outside of the jurisdiction in which you reside, and the laws of those countries may differ from the laws applicable in your own country. For example, information collected in the European Economic Area (EEA) may be transferred to, stored and processed at a destination(s) outside of the EEA. Any processing of such information will be undertaken by our staff, or the staff of our third-party service providers, whose roles will include verifying your identity, processing payment details, and providing customer support. By submitting your personal data, you agree to the transfer, storing or processing of it outside of your jurisdiction.


Additional matters relating to personal information

Retention of personal information

Birrion will retain your personal information in compliance with this Privacy Policy and the terms and conditions of your agreements with Birrion for the duration of your relationship with us, and afterwards for such period as may be necessary to protect the interests of Birrion and its customers, and as required by Birrion’s relevant policies, and as required by the law.

Incomplete personal information Where indicated (for example in application forms or account opening forms), it is obligatory to provide your personal information to us to enable us to process your application for our products or services. Should you decline to provide such obligatory personal information, we may not be able to process your application/request or provide you with our products or services.

Your right to access and update your personal information.

You have a right to access your personal information. Please contact customer support if you wish to have access to your personal information. Birrion will take steps to verify your identity before fulfilling your request.

If there are any changes to your personal data or if you believe that the personal data we have about you is inaccurate, incomplete, misleading or not up-to-date, please contact us so that we may take steps to update your personal data. Birrion may use its discretion in allowing the corrections requested and/or may require further documentary evidence of the new information to avoid fraud and inaccuracy.

Revisions to this Privacy Policy

This Privacy Policy may be revised from time to time. If there are any material changes, birrion will notify you (e.g. by email communication or posting a prominent notice).

Contacting Birrion in relation to personal information

Should you have any query in relation to this Privacy Policy or how we handle your personal information, please submit a support ticket